NursingDesign presentation for your facility on how to resolve workplace difficulties.needed asap You are currently employed at One Dental, a group of private practice dental clinics. One Dental has over100 locations in Australia, with multiple dental clinics in each state.One Dental is currently experiencing some issues with their staff and as a result, the HR Manager from OneDental's head office has asked that you work with a number of other senior team members in your state tosolve them. The HR Manager has identified four inter-related problems that clinics in your state have beenexperiencing:Problem 1: Filling shiftsTo cater for clients who work full-time, One Dental clinics open at 7am and close at 6pm. This means thatthe clinics need to be staffed during these hours. Typically, dental nurses need to arrive 1.5 hours before thefirst client to set up, and stay 1.5 hours after the last client to pack up.Thus, there are 2 shifts at One Dental for nurses: 5:30am-2:30pm, and 10:30am - 7:30pm.In winter, however, it is particularly difficult to get nurses to take the morning shift. Not only is it dark andcold at the time they are required to start work, but the nurses (who are mostly female) have expressedtheir concerns about trying to get early morning public transport.Some nurses have also stated that cultural barriers prevent them from coming to work early at any time ofyear. In their culture, they are prevented from working at times when their families (children anddependant relatives) need to be fed, monitored or supervised.I.Problem 2: Quality recruitmentOne Dental has difficulty sourcing skilled dental nurses.Nationally, there is a shortage of qualified dental nurses. To try and solve this problem and keep costs down,One Dental employs many staff on nursing traineeships. However, nurses on traineeships require a lot ofhands-on training from dentists, which takes up valuable time. Also, mistakes made by trainee nurses hascontributed to a decrease in client satisfaction.Problem 3: Health and safety risksDue to the high proportion of dental nurses on traineeships, there has been concerns regarding health andsafety.Dentists and practice managers are often far too busy to train new nurses on health and safety, and as aresult, there has been an increase in incidents and injuriesProblem 4: Staff moraleAll of the above problems have contributed to low staff morale. Many of the nurses feel they are notreceiving proper training throughout their traineeship, and are frustrated because they feel they are beingforced to work shifts they have expressed their concerns about in addition to this, the increased incidenceof WHS issues has led staff to lose respect for senior staff and dentists they work with, and consider lookingfor work elsewhereLDRALd ewrloe mie-veon LStaed A 01PaORURN OF Aeathand ursing AustraaAAN SA SOR NOe sTOD ONCO Procedure 4: Design team presentationNot Yet StartedFeedback from your team meeting revealed that there is conflict within facilities that is contributing tothe low staff morale. Upon review of workplace data and after consulting the HR manager you realisethat this conflict is related to other difficulties in the workplace including filling shifts and health andsafety risks (refer to HR Issues Handout). You decide the best way to rectify the problem is by providingstaff with training on how to effectively resolve workplace difficulties.+ Show LessDescriptionDesign a presentation for your facility on how to resolve workplace difficulties. Your presentation mustinclude:StudentInstruction• Identified network members who will attend and/or can assist in your presentation and benefityour team (Le HR, Training Department, WHS Manager):• Process for resolving workplace difficulties and conflict constructively using an example• The relevant legislation:• The relevant workplace social, ethical and business standards:• The importance of effective workplace relationships and networks available to support staft and• Encouragement and respect for team member participation and contributions+ Show LessTrainor Ohservatinn

Why is conflict resolution so crucial in nursing? In order to promote a productive and safe…

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Nursing

Nursing Design presentation for your facility on how to resolve workplace difficulties. needed asap

Phlebotomy Essentials

6th Edition

ISBN:9781451194524

Author:Ruth McCall, Cathee M. Tankersley MT(ASCP)

Publisher:Ruth McCall, Cathee M. Tankersley MT(ASCP)

Chapter1: Phlebotomy: Past And Present And The Healthcare Setting

Section: Chapter Questions

Problem 1SRQ

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