Now that there's a new grocery store chain in town, they've recruited you to develop an online store and delivery service. Your customers want an experience that comes as near to buying in person as possible, without the hassles. The designers of the system want for it to be accessible to any adult who has access to a home computer. When doing a needs assessment for the storefront app, what techniques should be used? Can you think of any caveats to the results you could get using these techniques?

Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
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Now that there's a new grocery store chain in town, they've recruited you to develop an online store and delivery service. Your customers want an experience that comes as near to buying in person as possible, without the hassles. The designers of the system want for it to be accessible to any adult who has access to a home computer.
When doing a needs assessment for the storefront app, what techniques should be used? Can you think of any caveats to the results you could get using these techniques?

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