MobiLogics and HSK, PC Background This case involves you, as a salesperson representing MobiLogics (a leading provider of large-scale, multi-location technology hardware and software solutions), and Gage Waits, Director of IT for HSK, PC (a prominent Dallas-based national law firm specializing in corporate litigation). HSK is in the planning stages for a move to larger facilities across town. As part of the move, HSK wants to completely update their technology across the new offices, conference rooms, tea
After you have read the case, in no less than 250 words, write a response the case question at the end of the case.
MobiLogics and HSK, PC
Background
This case involves you, as a salesperson representing MobiLogics (a leading provider of large-scale, multi-location technology hardware and software solutions), and Gage Waits, Director of IT for HSK, PC (a prominent Dallas-based national law firm specializing in corporate litigation). HSK is in the planning stages for a move to larger facilities across town. As part of the move, HSK wants to completely update their technology across the new offices, conference rooms, team-work areas, and mobile platforms. MobiLogics has established itself as a major competitor in the technology marketplace specializing in value added systems solutions for business and government entities nationwide. This past year, Houston-based MobiLogics has added sales and distribution centers in Dallas and San Antonio, Texas.
Current Situation
As an integral part of their move to new and larger facilities, HSK want to replace their computers, telecom, and
In preparation for an initial meeting with Gage Waits, Director of IT for HSK, you—as the MobiLogics sales representative—are outlining your information needs and developing a draft set of needs discovery questions. These needs discovery questions will be the focus of the meeting with Gage Waits and enable MobiLogics to better identify and confirm HSK’s actual needs, desires, and expectations in relation to new and expanded computer and information technology capabilities.
Case Question:
Using your own personal experience as well as insights gained from the materials of this course, answer the following question:
- What information do you—the MobiLogics salesperson—need in order to fully understand the technology needs of HSK?
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