Name the factors
Problem:
The data is regarding the ratings of service crews of a famous coffee shop who have been judge by the HR based on 32 variables.
|
1 |
Distant |
17 |
Perseverant |
|
2 |
Talkative |
18 |
Friendly |
|
3 |
Careless |
19 |
Worrying |
|
4 |
Hardworking |
20 |
Responsible |
|
5 |
Anxious |
21 |
Contradictory |
|
6 |
Agreeable |
22 |
Sociable |
|
7 |
Tense |
23 |
Lazy |
|
8 |
Kind |
24 |
Cooperative |
|
9 |
Opposing |
25 |
Quiet |
|
10 |
Relaxed |
26 |
Organized |
|
11 |
Disorganized |
27 |
Critical |
|
12 |
Outgoing |
28 |
Lax |
|
13 |
Approving |
29 |
Laidback |
|
14 |
Shy |
30 |
Withdrawn |
|
15 |
Disciplined |
31 |
Give up easily |
|
16 |
Harsh |
32 |
Easy going |
Since correlations between many variables are high, it was felt that the HR might be confusing some of the variables, or that some variables might be redundant. Thus, a factor analysis was conducted to determine the fewer underlying factors.
Tasks:
Perform factor analysis and develop a tool to evaluate the characteristics of service crews.
Hint: Name the factors
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