Mr. Art Pang is the Accounts Receivables manager. We have been assigned to gather the system requirements for a new billing system, and we need to solicit facts from his subordinates. Mr. Pang has expressed his concern that, although he wishes to support us in your fact-finding efforts, his people are extremely busy and must get their jobs done. 1. Describe a fact-finding strategy with rationale, that we could follow to maximize your fact-finding while minimizing the time required from his subordinates.  2. Once we have gathered the requirements, they must be recorded. What techniques would we use to capture the requirements for the new billing system? Explain your rationale.

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