Maximum Time-115 minutes Minimum Time-54 minutes So, I would tell that it would take 54-115 minutes to commute form Cavite to Manila in the Morning. 6. One of the major issues in customer service is the speed with which a company responds to customer complaints. The manager of a telecommunication company aims to have a baseline data about the period the company is able to respond to customer complaints. The data will be used as a reference for a new system they want to adopt. The following data from a random sample of 25 complaints represent the number of days between the receipt of a complaint and the resolution of the complaint: a.Compute the mean, median, first quartile and third quartile. Mean-13.12 Median=12 First Quartile10 Third Quartile 16 b.Compute the range, interquartile range, variance, standard deviation and coefficient of variation. Range-14 Interquartile range=6 Variance-16.86 Standard Deviation 4.11 Coefficient of variation 0.31 sOn the basis.of the results of a and b, if you had to tell the president of the company how long should a customer to wait to have complaint resolved, what would you say?. Explain.
Maximum Time-115 minutes Minimum Time-54 minutes So, I would tell that it would take 54-115 minutes to commute form Cavite to Manila in the Morning. 6. One of the major issues in customer service is the speed with which a company responds to customer complaints. The manager of a telecommunication company aims to have a baseline data about the period the company is able to respond to customer complaints. The data will be used as a reference for a new system they want to adopt. The following data from a random sample of 25 complaints represent the number of days between the receipt of a complaint and the resolution of the complaint: a.Compute the mean, median, first quartile and third quartile. Mean-13.12 Median=12 First Quartile10 Third Quartile 16 b.Compute the range, interquartile range, variance, standard deviation and coefficient of variation. Range-14 Interquartile range=6 Variance-16.86 Standard Deviation 4.11 Coefficient of variation 0.31 sOn the basis.of the results of a and b, if you had to tell the president of the company how long should a customer to wait to have complaint resolved, what would you say?. Explain.
MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
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Question
Answer the letter C only
Transcribed Image Text:Maximum Time=115 minutes
Minimum Time=54 minutes
So, I would tell that it would take 54-115 minutes to commute form Cavite to
Manila in the Morning.
6. One of the major issues in customer service is the speed with which a company responds to
customer complaints. The manager of a telecommunication company aims to have a baseline
data about the period the company is able to respond to customer complaints. The data will
be used as a reference for a new system they want to adopt. The following data from a
random sample of 25 complaints represent the number of days between the receipt of a
complaint and the resolution of the complaint:
a.Compute the mean, median, first quartile and third quartile.
Mean=13.12
Median=12
First Quartile=10
Third Quartile=16
b.Compute, the range, interquartile range, variance, standard deviation and coefficient of
variation.
Range=14
Interquartile range=6
Variance=16.86
Standard Deviation=4.11
Coefficient of variation=0.31
c.On the basis of the results of a and b, if you had to tell the president of the company
how long should a customer to wait to have complaint resolved, what would you say?..
Explain.
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