Maturity models define five levels of increasing maturity. Discuss the main differences between Level 4 (Predictable Organizations) and Level 5 (Optimizing Organizations).

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
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Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Maturity models define five levels of increasing maturity. Discuss the main differences between Level 4 (Predictable Organizations) and Level 5 (Optimizing Organizations).

7. Business Process Maturity Model - Cont.
Level 5
Change
Innovating management
Level 4
Capability
Predictable management
Business line
Level 3
Standardized management
Level 2
Work unit
Managed management
Level 1 Inconsistent
Initial
management
Repeatable
practices
Figure 10.3: Levels of process maturity.
Standardized
best practices
Continuously
improving
practices
Quantitativel
y
managed
practices
Transcribed Image Text:7. Business Process Maturity Model - Cont. Level 5 Change Innovating management Level 4 Capability Predictable management Business line Level 3 Standardized management Level 2 Work unit Managed management Level 1 Inconsistent Initial management Repeatable practices Figure 10.3: Levels of process maturity. Standardized best practices Continuously improving practices Quantitativel y managed practices
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Businesses and software development teams can assess the success of their projects and their capacity for continual improvement using a maturity model. Maturity models, in contrast to other goal-driven assessment techniques, can assess qualitative data to ascertain a company's long-term trajectory and success. Models check to see if businesses are maturing, which means they are experimenting, expanding, and getting better all the time. Models can identify a person, team, project, or organization's current position within the model and define various levels of performance.

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