Management: Operations/Production Management - Quality Management If "quality is free", why do managers recognize that an improvement program needs investment? A B C D O Reductions in prevention and appraisal costs lag behind investment in prevention. Zero defects is not possible. There is an inevitable worsening of quality during periods of change. It is never free.

Management: Operations/Production Management - Quality Management If "quality is free", why do managers recognize that an improvement program needs investment? A B C D O Reductions in prevention and appraisal costs lag behind investment in prevention. Zero defects is not possible. There is an inevitable worsening of quality during periods of change. It is never free.

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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