Make brief notes on the topics listed below. Customer Relationship Management (CRM) is a term that refers to the management of customer relationships. Enterprise Resource Management (ERP) Management of the Supply Chain What are the advantages and disadvantages of putting each of these into action?

Make brief notes on the topics listed below. Customer Relationship Management (CRM) is a term that refers to the management of customer relationships. Enterprise Resource Management (ERP) Management of the Supply Chain What are the advantages and disadvantages of putting each of these into action?

Purchasing and Supply Chain Management

6th Edition

ISBN:9781285869681

Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson

Publisher:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson

ChapterC: Cases

Section: Chapter Questions

Problem 3.8A

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Question

Make brief notes on the topics listed below.

Customer Relationship Management (CRM) is a term that refers to the management of customer relationships.
Enterprise Resource Management (ERP)
Management of the Supply Chain
What are the advantages and disadvantages of putting each of these into action?

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