Answered: Look for a simple, obvious solution…

Database System Concepts

7th Edition

ISBN:9780078022159

Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan

Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan

Chapter1: Introduction

Section: Chapter Questions

Problem 1PE

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Overview
• For the following questions, consider the questions in the context of an end
user places a call to the helpdesk and indicates that they are unable to print a
photograph on a networked printer.

4. Consider the eight problem-solving strategies described in Chapter 4. For each of
them, give a short explanation of why it would or would not be useful for this situation

Look for a simple, obvious solution
• Attempt to replicate the problem
Examine the configuration
Initiate a root cause analysis
View a system as a group of subsystems
Use a module replacement strategy
Apply a hypothesis-testing approach
Restore a base configuration
Figure 4-7 Eight common problem-solving strategies

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