List of Issues 1. Incorrect measurement 9. Variability in scale accuracy 2. Antiquated scales 10. Equipment in disrepair 3. Lack of clear instructions 11. Technician calculation off 4. Damaged raw material 12. Jars mislabeled 5. Operator misreads display 13. Temperature controls off 6. Inadequate cleanup 14. Incorrect weights 7. Incorrect maintenance 15. Priority miscommunication 8. Inadequate flow controls 16. Inadequate instructions

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Question
A list of 16 issues that led to incorrect formulations
in Tuncey Bayrak's jam manufacturing unit in New England is
provided below:                                                                                                                                                        Create a fish-bone diagram and categorize each of these issues
correctly, using the "four Ms" method
List of Issues
1. Incorrect measurement
9. Variability in scale accuracy
2. Antiquated scales
10. Equipment in disrepair
3. Lack of clear instructions
11. Technician calculation off
4. Damaged raw material
12. Jars mislabeled
5. Operator misreads display
13. Temperature controls off
6. Inadequate cleanup
14. Incorrect weights
7. Incorrect maintenance
15. Priority miscommunication
8. Inadequate flow controls
16. Inadequate instructions
Transcribed Image Text:List of Issues 1. Incorrect measurement 9. Variability in scale accuracy 2. Antiquated scales 10. Equipment in disrepair 3. Lack of clear instructions 11. Technician calculation off 4. Damaged raw material 12. Jars mislabeled 5. Operator misreads display 13. Temperature controls off 6. Inadequate cleanup 14. Incorrect weights 7. Incorrect maintenance 15. Priority miscommunication 8. Inadequate flow controls 16. Inadequate instructions
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