Katie handles calls for a company's information technology help desk, either by resolving the issue herself or forwarding the call to the appropriate team. Approximately 13.7% of the help desk calls need to be forwarded to another team. Suppose that Katie gets 35 calls in one day. What is the probability that Katie will need to forward exactly 4 calls to other teams? Use a TI-83, TI-83 plus, or TI-84 calculator to find the probability. • Round your answer to three decimal places.

MATLAB: An Introduction with Applications
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Author:Amos Gilat
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Katie handles calls for a company's information technology help desk, either by resolving the issue herself or forwarding the
call to the appropriate team. Approximately 13.7% of the help desk calls need to be forwarded to another team. Suppose
that Katie gets 35 calls in one day. What is the probability that Katie will need to forward exactly 4 calls to other teams? Use
a TI-83, TI-83 plus, or TI-84 calculator to find the probability.
• Round your answer to three decimal places.
Transcribed Image Text:Katie handles calls for a company's information technology help desk, either by resolving the issue herself or forwarding the call to the appropriate team. Approximately 13.7% of the help desk calls need to be forwarded to another team. Suppose that Katie gets 35 calls in one day. What is the probability that Katie will need to forward exactly 4 calls to other teams? Use a TI-83, TI-83 plus, or TI-84 calculator to find the probability. • Round your answer to three decimal places.
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