Julie is giving Ethel instructions about how to collect a random urine sample. Ethel is elderly and a little hard of hearing, but Julie is patient and goes through the written instructions with her. Julie then asks Ethel to repeat back some key information so that she is sure Ethel understands the directions. She asks Ethel if she has any questions and Ethel replies "Yes, I do. How do I know this urine test is accurate? I will collect the sample here, and then it goes to the lab. How do I know the results are correct? How do I know they are testing my urine sample?" How would you assure Ethel that the testing done in the laboratory is correct?

Phlebotomy Essentials
6th Edition
ISBN:9781451194524
Author:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Publisher:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Chapter1: Phlebotomy: Past And Present And The Healthcare Setting
Section: Chapter Questions
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Julie is giving Ethel instructions about how to collect a random urine sample. Ethel is elderly and a little
hard of hearing, but Julie is patient and goes through the written instructions with her. Julie then asks
Ethel to repeat back some key information so that she is sure Ethel understands the directions. She asks
Ethel if she has any questions and Ethel replies "Yes, I do. How do I know this urine test is accurate? I
will collect the sample here, and then it goes to the lab. How do I know the results are correct? How do I
know they are testing my urine sample?"
How would you assure Ethel that the testing done in the laboratory is correct?
Transcribed Image Text:Julie is giving Ethel instructions about how to collect a random urine sample. Ethel is elderly and a little hard of hearing, but Julie is patient and goes through the written instructions with her. Julie then asks Ethel to repeat back some key information so that she is sure Ethel understands the directions. She asks Ethel if she has any questions and Ethel replies "Yes, I do. How do I know this urine test is accurate? I will collect the sample here, and then it goes to the lab. How do I know the results are correct? How do I know they are testing my urine sample?" How would you assure Ethel that the testing done in the laboratory is correct?
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