Jose just found out that at his part-time job in the restaurant, the manager was replacing all of the drink dispensers from the manual ones where Jose fills the cup after taking an order to automatic ones.  The manager said that this would be faster and allow better consistency in the product delivered to the customer.  Jose had his hours cut because less people can take twice as many orders as before.  Jose and his restaurant has experienced which of the following?  McDonaldization in his workplace Instrumental boss in-group/out-group All of the above

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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Jose just found out that at his part-time job in the restaurant, the manager was replacing all of the drink dispensers from the manual ones where Jose fills the cup after taking an order to automatic ones.  The manager said that this would be faster and allow better consistency in the product delivered to the customer.  Jose had his hours cut because less people can take twice as many orders as before.  Jose and his restaurant has experienced which of the following? 

McDonaldization in his workplace

Instrumental boss

in-group/out-group

All of the above

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