It takes a service rep an average of 1.5 minutes to take a customer's information. Over the course of a workday, the rep handles 150 calls a day during her eight-hour shift. The service rep's utilization (in %) is %. (Enter your response rounded to one decimal place)

Introduction: It is required to obtain the utilization rate in percentage form.

Answered: It takes a service rep an average of…

MATLAB: An Introduction with Applications

6th Edition

ISBN:9781119256830

Author:Amos Gilat

Publisher:Amos Gilat

Chapter1: Starting With Matlab

Section: Chapter Questions

Problem 1P

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It takes a service rep an average of 1.5 minutes to take a customer's information. Over the course of a workday, the rep handles 150 calls a day during her eight-hour shift. The service rep's utilization (in %) is%. (Enter your response rounded to one decimal place)