In this module of the course, you will learn about the importance of the billing and revenue cycle, the life cycle of patient accounts, collections, and financial banking responsibilities. After reviewing chapters 17, 18, 19, and 20, consider the following scenarios and answer the questions. 1. The provider expects you to ask patients to pay at the time of their office visits. A patient, Mrs. Murphy, stops at your desk after seeing the doctor or starts an argument with you about the physician's fee. How would you handle this situation and what would you say? 2. What is the "golden rule" in medical billing and why do you think it is important that you always apply it?
In this module of the course, you will learn about the importance of the billing and revenue cycle, the life cycle of patient accounts, collections, and financial banking responsibilities. After reviewing chapters 17, 18, 19, and 20, consider the following scenarios and answer the questions. 1. The provider expects you to ask patients to pay at the time of their office visits. A patient, Mrs. Murphy, stops at your desk after seeing the doctor or starts an argument with you about the physician's fee. How would you handle this situation and what would you say? 2. What is the "golden rule" in medical billing and why do you think it is important that you always apply it?
Case Studies In Health Information Management
3rd Edition
ISBN:9781337676908
Author:SCHNERING
Publisher:SCHNERING
Chapter1: Data Content, Structure, And Standards
Section: Chapter Questions
Problem 1.25.1C
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In this module of the course, you will learn about the importance of the billing and revenue cycle, the life cycle of patient accounts, collections, and financial banking responsibilities. After reviewing chapters 17, 18, 19, and 20, consider the following scenarios and answer the questions.
1. The provider expects you to ask patients to pay at the time of their office visits. A patient, Mrs. Murphy, stops at your desk after seeing the doctor or starts an argument with you about the physician's fee. How would you handle this situation and what would you say?
2. What is the "golden rule" in medical billing and why do you think it is important that you always apply it?
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