If your queueing process is busy 60% of the time, what is the probability of having exactly 2 customers in the system?

A First Course in Probability (10th Edition)
10th Edition
ISBN:9780134753119
Author:Sheldon Ross
Publisher:Sheldon Ross
Chapter1: Combinatorial Analysis
Section: Chapter Questions
Problem 1.1P: a. How many different 7-place license plates are possible if the first 2 places are for letters and...
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If your queueing process is busy 60% of the time, what is the probability of having exactly 2 customers in the system? 

(In case you want to know, arrival rate = 36 per hour, processing rate = 60 per hour.)

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