If possible, state the department and job title of the person(s) carrying out these actions. Scenario outline Company structure This is an organisation with 2,000 weekly paid staff and 175 monthly paid office- based staff. The payroll is currently processed in-house. This is a complex payroll due to the weekly paid staff having several variances. There have been a number of recent incidents which have resulted in a high volume of errors. Consequently, the company is now considering outsourcing its payroll to a payroll service provider that offers a fully managed service. The 2,000 weekly staff are paid on a Friday with the 175 monthly paid staff paid on the last working day of the month. The payroll department has a manager who splits their time between working on the two payrolls with their remaining time spent on general management tasks. There are five payroll officers working full time on the weekly payroll and one payroll officer responsible for the monthly payroll. There is a payroll administrator who spends 50 percent of their time on the weekly payroll with the remaining 50 per cent spent on administrative tasks (see org chart below). Weekly Payroll Officers (5) Payroll Manager 40% monthly payroll 20% weekly payroll Payroll Administered 50% on weekly payroll Monthly Payroll Officer (1)
Task 2- Service providers
1. Based on the company scenario provided above, research the suitability of at
least four payroll software products, from different providers, for processing
your payroll in-house. Next research the suitability of at least four payroll
service providers if you were to consider outsourcing your payroll. You are
required to provide a short summary of the providers you have suggested.
2. Research and explain the different payroll lifecycle and software packages
selected for two different organisations, one processing payroll for 20,000
employees and another processing payroll for 200 employees, both having a
monthly pay frequency.
(i) Explain your decision and an estimation of the costs relating to
monetary value and time?
● Include in your response to this task how you would manage the
provider/customer and other stakeholder relationships necessary to
influence successful payroll outcomes including delivery, customer care
and enquiry handling. Identify the risks and opportunities presented by a
payroll provide/customer model
Step by step
Solved in 1 steps