Human Resource Professionals must demonstrate expertise and competence in the execution of their duties, In light of this statement and assuming you are the Human Resource Manager for a Multinational organisation, evaluate the relevance of the four sets of competencies provided in order to effectively fulfil their role in your organisation.
Human Resource Professionals must demonstrate expertise and competence in the execution of their duties, In light of this statement and assuming you are the Human Resource Manager for a Multinational organisation, evaluate the relevance of the four sets of competencies provided in order to effectively fulfil their role in your organisation.
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Human Resource Professionals must demonstrate expertise and competence in the execution of their
duties, In light of this statement and assuming you are the Human Resource Manager for a Multinational
organisation, evaluate the relevance of the four sets of competencies provided in order to effectively fulfil their role in your organisation.

Transcribed Image Text:HUMAN RESOURCE MANAGEMENT COMPETENCIES
BUSINESS
MASTERY
HUMAN
Business acumen
RESOURCE
Customer focus
MASTERY
External relations
Staffing
Performance
PERSONAL
CREDIBILITY
CHANGE
management
Remuneration &
Trust
MASTERY
Relationships
with others
• Interpersonal
skills
Reward
Communication
• Live values
• Courage
Influence
• Organisational
Design
Problem solving
skills
Creativity
Figure 6.3: Competencies for Effective Human Resource Management (Yeung, et al, 1994)
As the diagram above shows, Human Resource professionals require a variety of competencies:
• Business Mastery skills are required as the Human Resource professional must know and support the
organisation for which he / she works for
Human Resource Mastery skills are required so that the Human Resource professional may effectively carry
out all of the Human Resource functions (e.g. recruitment, selection, training, etc.)
Change Mastery skills are required to enable the Human Resource professional to assist individual employees
and the organisation to deal with and harness change
Personal Credibility is essential to the Human Resource professional being accepted and trusted by both the
organisation's employees and management (Yeung, et al, 1994)
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