Human Resource Professionals must demonstrate expertise and competence in the execution of their duties, In light of this statement and assuming you are the Human Resource Manager for a Multinational organisation, evaluate the relevance of the four sets of competencies provided in order to effectively fulfil their role in your organisation.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Human Resource Professionals must demonstrate expertise and competence in the execution of their
duties, In light of this statement and assuming you are the Human Resource Manager for a Multinational
organisation, evaluate the relevance of the four sets of competencies provided in order to effectively fulfil their role in your organisation. 

HUMAN RESOURCE MANAGEMENT COMPETENCIES
BUSINESS
MASTERY
HUMAN
Business acumen
RESOURCE
Customer focus
MASTERY
External relations
Staffing
Performance
PERSONAL
CREDIBILITY
CHANGE
management
Remuneration &
Trust
MASTERY
Relationships
with others
• Interpersonal
skills
Reward
Communication
• Live values
• Courage
Influence
• Organisational
Design
Problem solving
skills
Creativity
Figure 6.3: Competencies for Effective Human Resource Management (Yeung, et al, 1994)
As the diagram above shows, Human Resource professionals require a variety of competencies:
• Business Mastery skills are required as the Human Resource professional must know and support the
organisation for which he / she works for
Human Resource Mastery skills are required so that the Human Resource professional may effectively carry
out all of the Human Resource functions (e.g. recruitment, selection, training, etc.)
Change Mastery skills are required to enable the Human Resource professional to assist individual employees
and the organisation to deal with and harness change
Personal Credibility is essential to the Human Resource professional being accepted and trusted by both the
organisation's employees and management (Yeung, et al, 1994)
Transcribed Image Text:HUMAN RESOURCE MANAGEMENT COMPETENCIES BUSINESS MASTERY HUMAN Business acumen RESOURCE Customer focus MASTERY External relations Staffing Performance PERSONAL CREDIBILITY CHANGE management Remuneration & Trust MASTERY Relationships with others • Interpersonal skills Reward Communication • Live values • Courage Influence • Organisational Design Problem solving skills Creativity Figure 6.3: Competencies for Effective Human Resource Management (Yeung, et al, 1994) As the diagram above shows, Human Resource professionals require a variety of competencies: • Business Mastery skills are required as the Human Resource professional must know and support the organisation for which he / she works for Human Resource Mastery skills are required so that the Human Resource professional may effectively carry out all of the Human Resource functions (e.g. recruitment, selection, training, etc.) Change Mastery skills are required to enable the Human Resource professional to assist individual employees and the organisation to deal with and harness change Personal Credibility is essential to the Human Resource professional being accepted and trusted by both the organisation's employees and management (Yeung, et al, 1994)
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