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How does ISO 9001:2015 Add value to her Firm?

How does ISO 9001:2015 Add value to her Firm?

Understanding Business
Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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How does ISO 9001:2015 Add value to her Firm?

Mrs. Preethi has a small, highly successful firm that serves a narrow niche of medical applications in laser technologies. The firm has only 4 customers, but each is a leading player in the emerging medical electronics technologies markets. Each firm has told Preethi that it is pleased with her product, service, and ability to provide leading edge technology. Preethi's problem begins in the form of a memo from one of her major customers who has just decided to seek ISO 9000 certification to effectively compete in international markets. As part of the process, it expects its suppliers to become ISO 9001:2015 certified. As Preethi's firm is small with only 5 employees, it would be difficult for her to document all the activities of the firm. If she concentrates on Sections 4-10 of ISO certification, there is a risk of losing her competitive edge in this fast-changing technological field
Transcribed Image Text:Mrs. Preethi has a small, highly successful firm that serves a narrow niche of medical applications in laser technologies. The firm has only 4 customers, but each is a leading player in the emerging medical electronics technologies markets. Each firm has told Preethi that it is pleased with her product, service, and ability to provide leading edge technology. Preethi's problem begins in the form of a memo from one of her major customers who has just decided to seek ISO 9000 certification to effectively compete in international markets. As part of the process, it expects its suppliers to become ISO 9001:2015 certified. As Preethi's firm is small with only 5 employees, it would be difficult for her to document all the activities of the firm. If she concentrates on Sections 4-10 of ISO certification, there is a risk of losing her competitive edge in this fast-changing technological field
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