Give some pointer with a summary from the below paragraph Capital One must examine and update the Business Continuity Plan (BCP) as they navigate the present COVID-19 pandemic. A Business Continuity Plan outlines how the business will continue operations if there is an unplanned disruption in services, and assist businesses to overcome any future challenges. Many organizations never provisioned for a pandemic in their BCP. At the beginning of the pandemic, banks needed to determine how best they could serve their customers in the safest way possible. Where possible, Capital One Bank allowed and continues to allow employees to work from home. The work-from-home infrastructure needed to be developed with sufficient flexibility and controls where the company’s business continues, and that employees remain productive. Normal operations that are usually done face-to-face can be aided by technological advancements. In addition to the work-from-home environment and supporting infrastructure, COB needed to revisit its branches. Branches needed to allow social distancing and foster a safer environment for employees and customers. Leveraging the relationships between the company and their customers during the pandemic has been difficult. Although customers’ in-person engagement is important; it is essential to protect the safety and well-being of employees on the job as well. Addressing their concerns clearly and concisely can go a long way toward inclusion and ensuring the business continuity plan works effectively. As Capital One Bank settles into the new environment, they should keep a close eye on their key risk indicators and key performance indicators. Conducting real-time stress-tests in the current macroeconomic environment is key to being able to adjust strategies
Give some pointer with a summary from the below paragraph
Capital One must examine and update the Business Continuity Plan (BCP) as they navigate the present COVID-19 pandemic. A Business Continuity Plan outlines how the business will continue operations if there is an unplanned disruption in services, and assist businesses to overcome any future challenges. Many organizations never provisioned for a pandemic in their BCP. At the beginning of the pandemic, banks needed to determine how best they could serve their customers in the safest way possible. Where possible, Capital One Bank allowed and continues to allow employees to work from home. The work-from-home infrastructure needed to be developed with sufficient flexibility and controls where the company’s business continues, and that employees remain productive. Normal operations that are usually done face-to-face can be aided by technological advancements. In addition to the work-from-home environment and supporting infrastructure, COB needed to revisit its branches. Branches needed to allow social distancing and foster a safer environment for employees and customers. Leveraging the relationships between the company and their customers during the pandemic has been difficult. Although customers’ in-person engagement is important; it is essential to protect the safety and well-being of employees on the job as well. Addressing their concerns clearly and concisely can go a long way toward inclusion and ensuring the business continuity plan works effectively. As Capital One Bank settles into the new environment, they should keep a close eye on their key risk indicators and key performance indicators. Conducting real-time stress-tests in the current
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