fixed charges, taxes, and incidentals looks as follows. Store: A typical annual income statement for a pre-plan Ladbreck store before Sales...... Cost of goods sold. Gross profit. Employee salaries Profit before fixed charges. Total 10,000,000 6,300,000 3,700,000 800,000 2,900,000 Percent 100 63 37 8 29 A store also has substantial charges for rent, management salaries, insurance, etc., but they are fixed with respect to the incentive plan. Required a. Suppose the goal of the firm is to now provide superior customer service by having the sales con- sultant identify and sell to the specific needs of the customer. What does this goal suggest about a change in managerial accounting and control systems? b. Provide an estimate of the impact of the incentive plan on sales. c. Did the sales impact occur all at once, or did it occur gradually?

FINANCIAL ACCOUNTING
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ISBN:9781259964947
Author:Libby
Publisher:Libby
Chapter1: Financial Statements And Business Decisions
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Financial Report for Store: A typical annual income statement for a pre-plan Ladbreck store before
fixed charges, taxes, and incidentals looks as follows.
Sales...
Cost of goods sold.
Gross profit....
Employee salaries.
Profit before fixed charges..
Total
10,000,000
6,300,000
3,700,000
800,000
2,900,000
Percent
100
63
37
8
29
A store also has substantial charges for rent, management salaries, insurance, etc., but they are fixed
with respect to the incentive plan.
Required
a. Suppose the goal of the firm is to now provide superior customer service by having the sales con-
sultant identify and sell to the specific needs of the customer. What does this goal suggest about a
change in managerial accounting and control systems?
b. Provide an estimate of the impact of the incentive plan on sales.
c. Did the sales impact occur all at once, or did it occur gradually?
Transcribed Image Text:Financial Report for Store: A typical annual income statement for a pre-plan Ladbreck store before fixed charges, taxes, and incidentals looks as follows. Sales... Cost of goods sold. Gross profit.... Employee salaries. Profit before fixed charges.. Total 10,000,000 6,300,000 3,700,000 800,000 2,900,000 Percent 100 63 37 8 29 A store also has substantial charges for rent, management salaries, insurance, etc., but they are fixed with respect to the incentive plan. Required a. Suppose the goal of the firm is to now provide superior customer service by having the sales con- sultant identify and sell to the specific needs of the customer. What does this goal suggest about a change in managerial accounting and control systems? b. Provide an estimate of the impact of the incentive plan on sales. c. Did the sales impact occur all at once, or did it occur gradually?
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