A bank has taken a random sample of 4 customers for each set of various criteria todetermine their level of customer satisfaction on a scale of 0 to 10. The data appear in thetable below.Factor 1:Factor 2: Type of contactTime of dayAutomatedBank Representative Row meansMorning6, 5, 8, 48, 7, 9, 9Row 1x= 5.75x = 8.25x = 7.00Afternoon3, 5, 6, 59, 10, 6, 8Row 2x= 4.75x = 8.25x = 6.50Evening5, 5, 7,59, 10, 10, 9Row 3x= 5.50x = 9.50x =7.50Column meansColumn 1 x = 5.33Column 2 x = 8.67Total x =7.00For the two measurement problem, use an a = 0.05 level of significance. Conductappropriate hypothesis tests and conclude whether to reject or not reject the claim that:a. there is no difference in population mean satisfaction depending on time ofcontact,b. there is no difference in population mean satisfaction depending on type ofcustomer contact andc. there is no interaction between type of contact and time of contact.

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Description: A bank has taken a random sample of 4 customers for each set of various criteria todetermine their level of customer satisfaction on a scale of 0 to 10. The data appear in thetable below.Factor 1:Factor 2: Type of contactTime of dayAutomatedBank Rep

Math

Statistics

Factor 1: Factor 2: Type of contact Time of day Automated Bank Representative Row means Morning 6, 5, 8, 4 8, 7, 9, 9 Row 1 |x = 5.75 x = 8.25 x = 7.00 Afternoon 3, 5, 6, 5 9, 10, 6, 8 Row 2 x = 4.75 x = 8.25 x = 6.50 Evening 5, 5, 7,5 9, 10, 10, 9 Row 3 x= 5.50 x = 9.50 x =7.50 Column means Column 1 x = 5.33 Column 2 x = 8.67 Total x =7.00

Factor 1: Factor 2: Type of contact Time of day Automated Bank Representative Row means Morning 6, 5, 8, 4 8, 7, 9, 9 Row 1 |x = 5.75 x = 8.25 x = 7.00 Afternoon 3, 5, 6, 5 9, 10, 6, 8 Row 2 x = 4.75 x = 8.25 x = 6.50 Evening 5, 5, 7,5 9, 10, 10, 9 Row 3 x= 5.50 x = 9.50 x =7.50 Column means Column 1 x = 5.33 Column 2 x = 8.67 Total x =7.00

MATLAB: An Introduction with Applications

6th Edition

ISBN:9781119256830

Author:Amos Gilat

Publisher:Amos Gilat

Chapter1: Starting With Matlab

Section: Chapter Questions

Problem 1P

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