Explain the role of artificial intelligence and machine learning in modern CRM systems.
Explain the role of artificial intelligence and machine learning in modern CRM systems.
Fundamentals of Information Systems
8th Edition
ISBN:9781305082168
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter7: Knowledge Management And Specialized Information Systems
Section: Chapter Questions
Problem 7LO
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Explain the role of artificial intelligence and machine learning in modern CRM systems.
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