explain interaction management?

Principles of Management
OER 2019th Edition
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax
Chapter16: Managerial Communication
Section16.3: Factors Affecting Communications And The Roles Of Managers
Problem 2CC: Why are negotiations often brought into communications by managers?
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explain interaction management?

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Interaction management is the program that helps in improving the leadership skills in the areas that include performance improvement, productivity, and delegation. It would improve the leadership skills by educating the positive models of behavior. It can also be referred as the online services that can be used to bring better relationship between the customers and the organizations.

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