Explain and interpret all Beta-coefficient, with significant value. ii) Explain what Collinearity Statistics suggests.  iii) Propose a relevant empirical model to predict Customer Satisfaction. iv) Explain the empirical model proposed in part (iii).

MATLAB: An Introduction with Applications
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ISBN:9781119256830
Author:Amos Gilat
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Chapter1: Starting With Matlab
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i) Explain and interpret all Beta-coefficient, with significant value.
ii) Explain what Collinearity Statistics suggests. 
iii) Propose a relevant empirical model to predict Customer Satisfaction.
iv) Explain the empirical model proposed in part (iii).

Model
1 (Constant)
Reliability
Empathy
Unstandardized Standardized
Coefficients
Coefficients
B
-.748
Std.
Error
.286
.279 .063
.090 .096
.251 .108
.563
.090
.030 .050
Coefficientsa
Responsiveness
Assurance
Tangibility
a. Dependent Variable: Satisfaction
Beta
.254
.073
.194
.390
.028
t
2.617
Correlations
.010
Zero-
Sig. order Partial Part Tolerance VIF
Collinearity
Statistics
4.442.000
.000 .592 .300.202
.934 .352 .611
.066.042
2.334.021 .655
.163.106
6.269.000
.684
.406 .285
.607.545 .042 .043 .028
.632 1.582
.336 2.980
.299 3.346
.532 1.879
.988 1.013
Transcribed Image Text:Model 1 (Constant) Reliability Empathy Unstandardized Standardized Coefficients Coefficients B -.748 Std. Error .286 .279 .063 .090 .096 .251 .108 .563 .090 .030 .050 Coefficientsa Responsiveness Assurance Tangibility a. Dependent Variable: Satisfaction Beta .254 .073 .194 .390 .028 t 2.617 Correlations .010 Zero- Sig. order Partial Part Tolerance VIF Collinearity Statistics 4.442.000 .000 .592 .300.202 .934 .352 .611 .066.042 2.334.021 .655 .163.106 6.269.000 .684 .406 .285 .607.545 .042 .043 .028 .632 1.582 .336 2.980 .299 3.346 .532 1.879 .988 1.013
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