Exhibit 5–14 Patio Grill Company - Excel Customer-Profitability Analysis with Customers Ranked by Operating Income: Patio Grill Company FILE HOME INSERT PAGE LAYOUT FORMULAS DATA REVIEW VIEW Sign in E25 A B F Cumulative 2 3-Digit Customer Customer Customer Cumulative Operating Income Operating Income 3 Customer Patío Gríll as a % of Total Operating Income Sales Gross Operating 4 Code Revenue Margin Income company 6. 112 $ 6,500,000 $ 1,610,000 $ 378,530 $ 378,530 8.8% 7 108 6,964,000 1,570,000 370,000 748,530 17.3% 8. 114 6,694,000 1,484,300 351,000 1,099,530 25.5% 9 116 5,846,000 1,461,600 340,000 1,439,530 33.4% 10 110 5,602,000 1,430,000 336,070 1,775,600 41.1% 11 121 5,400,000 1,413,000 331,000 2,106,600 48.8% 2,436,600 2,736,600 12 124 5,601,000 1,405,520 330,000 56.5% 13 127 5,090,000 1,280,020 300,000 63.4% 14 128 4,760,000 1,160,200 281,400 3,018,000 69.9% 15 125 5,000,200 1,181,000 276,000 3,294,000 76.3% 16 135 4,431,000 1,150,000 270,000 3,564,000 82.6% 17 133 4,008,000 1,059,800 251,400 3,815,400 88.4% 18 113 4,490,000 1,110,000 219,920 4,035,320 93.5% 19 111 4,200,000 875,220 205,000 4,240,320 98.2% 20 106 4,320,000 1,100,000 199,300 4,439,620 102.9% 21 136 1,920,000 351,200 82,000 4,521,620 104.8% 22 137 1,641,000 139,400 35,600 4,557,220 105.6% 23 107 3,480,000 670,000 (19,050) 4,538,170 105.1% (102,600) (119,200)| 4,435,570 4,316,370 24 134 2,820,000 582,000 102.8% 25 119 1,960,000 480,000 100.0% 28 Cust Prof Analysis All by Opine READY 145% Exhibit 5-15 Cumulative Operating Income as a Percentage of Total Operating Income Customer-Profitability Pro- file in Terms of Cumulative Operating Income as a Per- centage of Total Operating Income: Patio Grill Company 110 100 90 Patío Gríll 80 75% of actual company operating income 70 60 50% of actual 50 operating income 40 30 25% of actual 20 operating income 10 Customers* *Customers ranked by operating income. 112 - F 80L 116- -0- 121 - 124 E SEL F EL FEL 111 - F90L
The customer-profitability analysis for Patio Grill Company, which is displayed in Exhibit 5–14, ranks customers by operating income. An alternative, often-used approach is to rank customers by sales revenue.
Required:
1. List the customer numbers in the left-hand column of Exhibit 5–14 by sales revenue, from highest to lowest. Is the ranking different from that in Exhibit 5–14?
2. Patio Grill Company’s smallest customers, in terms of sales revenue, are last in the listing prepared for requirement (1). Are these customers the company’s least profitable?
3. Would the customer-profitability profile in Exhibit 5–15 be different if the customers were ranked by sales revenue instead of operating income? Explain.
4. What factors could cause a larger customer (in terms of sales revenue) to be less profitable than a smaller customer?
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