Exhibit 2: Balanced scorecard for the time-guaranteed next-day B2C delivery market Year ending 31 March 2022: Key Performance Indicator Financial Revenue growth percentage (average) Operating margin percentage (average) To be calculated from Exhibit 1 Sonik Budget 2022 ? ? Sonik Actual 2022 ? ?
Exhibit 2: Balanced scorecard for the time-guaranteed next-day B2C delivery market Year ending 31 March 2022: Key Performance Indicator Financial Revenue growth percentage (average) Operating margin percentage (average) To be calculated from Exhibit 1 Sonik Budget 2022 ? ? Sonik Actual 2022 ? ?
Essentials Of Investments
11th Edition
ISBN:9781260013924
Author:Bodie, Zvi, Kane, Alex, MARCUS, Alan J.
Publisher:Bodie, Zvi, Kane, Alex, MARCUS, Alan J.
Chapter1: Investments: Background And Issues
Section: Chapter Questions
Problem 1PS
Related questions
Question
Prepare calculations for each financial indicator (budget and actual) that is indicated
as being missing from Exhibit 2, together with other relevant financial performance
measures.
Transcribed Image Text:Exhibit 2: Balanced scorecard for the time-guaranteed next-day B2C delivery market
Year ending 31 March 2022:
Key Performance Indicator
Financial
To be calculated
Revenue growth percentage (average)
Operating margin percentage (average) from Exhibit 1
Customer
% of deliveries made within allocated time slot
% packages lost or unable to be delivered
Internal business
% of successful first attempt deliveries
Average number of trips per vehicle per day
Innovation and learning
% staff achieving certification for training on new technology
Information systems availability - % downtime
Sonik
Budget 2022
?
?
99%
2.5%
70%
4
80%
2%
Sonik
Actual 2022
?
?
97.5%
3.5%
65%
4.5
95%
5%
Transcribed Image Text:Exhibit 1: Summary financial results
Sonik
Old strategy
Actual 2020
In $ millions
Years to 31 March
Revenue
Operating profit
2022 Market Leader - Actual
2022 New Strategy - Actual
2022 New Strategy - Budget
Number of parcels handled (millions)
2020 Old Strategy - Actual
2022 Market Leader - Actual
2022 New Strategy - Actual
33.5
1.01
2022 New Strategy - Budget
2020 Old Strategy - Actual
0
4.6
0
4.7
4.7
10
Number of Canadian depots
Sonik
New strategy
Budget 2022
10
40.6
2.05
20
20
20
20
20
30
30
Sonik
New strategy
Actual 2022
40
40
44.2
1.59
42
50
~
50
50
60
Market
Leader
Actual 2022
370.0
16.5
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