Evaluate the principles of Total Quality Management (TQM) and how they can be implemented to improve organizational performance
Evaluate the principles of Total Quality Management (TQM) and how they can be implemented to improve organizational performance
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Evaluate the principles of Total Quality Management (TQM) and how they can be implemented to improve organizational performance
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Step 1: Introduction to Total Quality Management
Total Quality Management (TQM) is a thorough and systematic approach to organizational management that places a significant emphasis on customer satisfaction while continuously enhancing processes, involving personnel at all levels, and increasing the quality of goods and services. TQM is a philosophy and set of ideas that direct an organization's attempts to continuously provide high-quality goods and services rather than a particular technology or methodology.
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