Effective knowledge management systems can improve customer service, income, and employee retention. A well-designed knowledge management infrastructure is the long-term foundation for these systems. Do further research. Explain the five elements of a knowledge management infrastructure. Describe how each component should be implemented to support the knowledge management system's effectiveness.

Principles of Information Systems (MindTap Course List)
13th Edition
ISBN:9781305971776
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter10: Knowledge Management And Specialized Information Systems
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Effective knowledge management systems can improve customer service, income, and employee retention. A well-designed knowledge management infrastructure is the long-term foundation for these systems.
Do further research. Explain the five elements of a knowledge management infrastructure. Describe how each component should be implemented to support the knowledge management system's effectiveness.

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