Draw a current state value stream map indicating the customer, supplier, information flow, and relevant metrics. What is the takt time? What is the total lead time (processing+waiting)? What is the total value added and non-value added time? What is the VA/NVA percentage? How can the system be improved and draw a new value stream map?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Draw a current state value stream map indicating the customer, supplier, information flow, and relevant metrics. What is the takt time? What is the total lead time (processing+waiting)? What is the total value added and non-value added time? What is the VA/NVA percentage? How can the system be improved and draw a new value stream map?
This case familiarizes students to value stream mapping as a tool to
improve the process. The value stream identifies all the processing
steps and tasks undertaken to complete a product or deliver a service
from beginning to end. A typical value stream thus can include both
value-added and non-value-added processing steps and tasks. The
goal in studying the value stream is to eliminate the non-value-
adding processing steps and tasks.
Directions: READ through the case study "The Westerville Physician
Practice: Value-Stream Mapping" on Pages 445 - 448 of your
textbook and answer the following questions in a 500-750 words
essay.
1. Draw a current state value stream map indicating the customer,
supplier, information flow, and relevant metrics.
a. What is the takt time?
b. What is the total lead time (processing+waiting)?
c. What is the total value added and non-value added time?
d. What is the VA/NVA percentage?
2. How can the system be improved and draw a new value stream
map?
Transcribed Image Text:This case familiarizes students to value stream mapping as a tool to improve the process. The value stream identifies all the processing steps and tasks undertaken to complete a product or deliver a service from beginning to end. A typical value stream thus can include both value-added and non-value-added processing steps and tasks. The goal in studying the value stream is to eliminate the non-value- adding processing steps and tasks. Directions: READ through the case study "The Westerville Physician Practice: Value-Stream Mapping" on Pages 445 - 448 of your textbook and answer the following questions in a 500-750 words essay. 1. Draw a current state value stream map indicating the customer, supplier, information flow, and relevant metrics. a. What is the takt time? b. What is the total lead time (processing+waiting)? c. What is the total value added and non-value added time? d. What is the VA/NVA percentage? 2. How can the system be improved and draw a new value stream map?
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