Describe one way in which Charlton's study could be improved.

Discuss the most effective approaches or methods for achieving a successful TQM programme fromyour perspective.

After being transferred and promoted to front office manager of a 600-room resort hotel in Miami from a smaller property of the same chain, Jennifer Waters spent the firstfive or six months familiarizing herself with the hotel’s markets, the area, and the resort’sfacilities and amenities. She also spent a significant amount of time learning the job offront office manager and concluded that it is significantly different from that of assistantfront office manager in a smaller property.The front office staff are young, mostly students, who are in South Florida for the weather and the social amenities. Many want to become actors and are active in dinner theaters and small theater companies in the greater Miami area. For the most part, they are bright and attractive people, but they lack the professionalism that comes from a solid core of knowledge and training. Among the things that concern Jennifer as FOM are thefollowing:• Several members of a national association board of directors…

Describe the key issues addressed in each of the seven categories of the Criteria for performance.

What is Total Quality Management (TQM)?

Discuss mangement theories in details.

What are the pros and cons on “The Lorax Harvard Case Study”

Give reasons why does method analyses are needed and how is methods analysis relates to productivity improvements.

develop a ranking job evaluation system for non-managerial employees(housekeepers,valets,front-desk,phone operators,wait staff,groundskeepers,and security guards)of that hotel.you can use any two compensable factors of your choice e.g level of effort etc.in order to rank jobs in comparison to each other.

Why is it important to define the system of interestbefore embarking on improvement? Give threereasons.