Describe one similarity and one difference in the ideas expressed about the bureaucracy in the excerpts.
"[M]any of the popular stereotypes about government agencies and their members are either questionable or incomplete. To explain why government agencies behave as they do, it is not enough to know that they are 'bureaucracies'—that is, it is not enough to know that they are big, or complex, or have rules. What is crucial is that they are government bureaucracies. … [N]ot all government bureaucracies behave the same way or suffer from the same problems. There may even be registries of motor vehicles in other states that do a better job than the one in Massachusetts. But all government agencies have in common certain characteristics that tend to make their management far more difficult than managing a McDonald's. These common characteristics are the constraints of public agencies.
-"James Q. Wilson, From Bureaucracy: What Government Agencies Do and Why They Do It
"A privatization revolution has swept the world since the 1980s. Governments in more than 100 countries have moved thousands of state-owned business and other assets to the private sector. Airports, airlines, railroads, energy companies, postal services, and other businesses valued at about $3.3 trillion have been privatized over the past three decades. Privatization has improved government finances by raising revenues and reducing spending. More important, it has spurred economic growth and improved services because privatized businesses have cut costs, increased quality, and pursued innovation."
-Chris Edwards, "Options for Federal Privatization and Reform Lessons from Abroad"
A. Describe one similarity and one difference in the ideas expressed about the bureaucracy in the excerpts.
B. Describe an action Congress could take to address the issues raised in the excerpts.
C. Explain how the action described in part (B) would affect the interaction between a branch of the federal government and the bureaucracy.
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