Demonstrate basic troubleshooting techniques that you have used by creating two flow diagrams. Choose TWO from the following Printer non-functioning Monitor non-functioning PC non-booting No sound from PC – Monitor non-functioning: Check if monitor works on other computers, check if monitor power is working, check if monitor cable is working – PC non-booting: Check motherboard is receiving power, Check PSU is working (multimeter), check CPU fan spinning up, RAM installed properly – No sound from PC: Check all audio outputs are connected properly, check soundcard installed correctly if using one. –Printer non-functioning: Ensure the printer is connected properly, ensure that the drivers are installed and are the correct ones for the printer, Other basic printer diagnostics e.g. check paper, check ink, clean printer head. – Remove external factors to isolate problems, e.g. remove graphics cards, any unnecessary additional RAM, any HDDs. - Describe the steps to troubleshoot components - See (use tools to troubleshoot component) Show how you can isolate the cause of the problem and describe the steps to troubleshoot the problem. Flow diagram 1- Flow diagram 2-

Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
Section: Chapter Questions
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 Demonstrate basic troubleshooting techniques that you have used by creating two flow diagrams. Choose TWO from the following

 

  • Printer non-functioning
  • Monitor non-functioning
  • PC non-booting
  • No sound from PC

 

– Monitor non-functioning: Check if monitor works on other computers, check if monitor power is working, check if monitor cable is working

      – PC non-booting: Check motherboard is receiving power, Check PSU is working (multimeter), check CPU fan spinning up, RAM installed properly

      – No sound from PC: Check all audio outputs are connected properly, check soundcard installed correctly if using one.

      –Printer non-functioning: Ensure the printer is connected properly, ensure that the drivers are installed and are the correct ones for the printer, Other basic printer diagnostics e.g. check paper, check ink, clean printer head.

– Remove external factors to isolate problems, e.g. remove graphics cards, any unnecessary additional RAM, any HDDs.

- Describe the steps to troubleshoot components

- See (use tools to troubleshoot component)

Show how you can isolate the cause of the problem and describe the steps to troubleshoot the problem.

 

Flow diagram 1-

 

Flow diagram 2-

No plagiarism. Thanks 

 

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