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Create a workplace communication protocol for Missile's Financial Services based on the scenario, making sure to take into account three methods of communication and three barriers to communication.

Create a workplace communication protocol for Missile's Financial Services based on the scenario, making sure to take into account three methods of communication and three barriers to communication.

Understanding Business
Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Create a workplace communication protocol for Missile's Financial Services based on the scenario, making sure to take into account three methods of communication and three barriers to communication. 

Scenario: Joseph and Krystal belong to a certain social group. As middle managers, they both joined Missile's Financial Services. Each of them answers to a distinct senior manager. These senior managers are under the Managing Director's authority. After payday each month, Joseph, Krystal, and other friends try to get together for lunch. Joseph is in a lot of distress. This morning was the worst of a terrible week for me. He describes the interactions he had with his manager, Nicholas. In order to seal a contract, Nicholas and I had to meet with a new supplier. I have been working with the supplier for more than two and a half months, and all that was left to do was to complete the costing. We had come to an understanding on the price that both of us could live with. I've been trying to get Nicholas to look through the contract and accept the numbers, etc., for the past two weeks. We really need this man to hang out with us. They have an excellent reputation for their goods and services and are quick. The stationary can be customized for no additional charge, and the pricing is reasonable. Anyway, Nicholas was never free to meet. In the hopes that he would read it, I emailed him the contract along with my team's suggestions for how to move forward. The members of my team, which also includes the accounts/finance manager, inventory manager, legal officer, research & development manager, and public relations manager, meet on various days and at various times. Anyhow, this morning Nicholas and I met with the supplier. As we are reading the contract, Nicholas suddenly remarks, "This won't work for us." The price is excessive. Where did you get these calculations from?I couldn't have been more ashamed if the floor had collapsed and swallowed me. I mean, I worked on it for three weeks with the Accounting, PR, Legal, and other teams! Joseph said, "He just took over the conversation," while shaking his head. Even though the contract was signed, all that actually happened was that the figures were changed, and the final price remained the same. I'm sick of this foolishness, you know. Every day, he uses his cell while confined to his office. What he accomplishes in there is only known to God.
Transcribed Image Text:Scenario: Joseph and Krystal belong to a certain social group. As middle managers, they both joined Missile's Financial Services. Each of them answers to a distinct senior manager. These senior managers are under the Managing Director's authority. After payday each month, Joseph, Krystal, and other friends try to get together for lunch. Joseph is in a lot of distress. This morning was the worst of a terrible week for me. He describes the interactions he had with his manager, Nicholas. In order to seal a contract, Nicholas and I had to meet with a new supplier. I have been working with the supplier for more than two and a half months, and all that was left to do was to complete the costing. We had come to an understanding on the price that both of us could live with. I've been trying to get Nicholas to look through the contract and accept the numbers, etc., for the past two weeks. We really need this man to hang out with us. They have an excellent reputation for their goods and services and are quick. The stationary can be customized for no additional charge, and the pricing is reasonable. Anyway, Nicholas was never free to meet. In the hopes that he would read it, I emailed him the contract along with my team's suggestions for how to move forward. The members of my team, which also includes the accounts/finance manager, inventory manager, legal officer, research & development manager, and public relations manager, meet on various days and at various times. Anyhow, this morning Nicholas and I met with the supplier. As we are reading the contract, Nicholas suddenly remarks, "This won't work for us." The price is excessive. Where did you get these calculations from?I couldn't have been more ashamed if the floor had collapsed and swallowed me. I mean, I worked on it for three weeks with the Accounting, PR, Legal, and other teams! Joseph said, "He just took over the conversation," while shaking his head. Even though the contract was signed, all that actually happened was that the figures were changed, and the final price remained the same. I'm sick of this foolishness, you know. Every day, he uses his cell while confined to his office. What he accomplishes in there is only known to God.
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