Create a Crow’s Foot notation ERD to support the following business operations. Write all appropriate connectivities and cardinalities in the ERD:  A friend of yours has opened Professional Electronics and Repairs (PEAR) to repair smartphones, laptops, tablets, and MP3 players. She wants you to create a database to help her run her business.  When a customer brings a device to PEAR for repair, data must be recorded about the customer, the device, and the repair. The customer’s name, address, and a contact phone number must be recorded (if the customer has used the shop before, the information already in the system for the customer is verified as being current). For the device to be repaired, the type of device, model, and serial number are recorded (or verified if the device is already in the system). Only customers who have brought devices into PEAR for repair will be included in this system.  Since a customer might sell an older device to someone else who then brings the device to PEAR for repair, it is possible for a device to be brought in for repair by more than one customer. However, each repair is associated with only one customer. When a customer brings in a device to be fixed, it is referred to as a repair request, or just “repair,” for short. Each repair request is given a reference number, which is recorded in the system along with the date of the request, and a description of the problem(s) that the customer wants fixed. It is possible for a device to be brought to the shop for repair many different times, and only devices that are brought in for repair are recorded in the system. Each repair request is for the repair of one and only one device. If a customer needs multiple devices fixed, then each device will require its own repair request.  There are a limited number of repair services that PEAR can perform. For each repair service, there is a service ID number, description, and charge. “Charge” is how much the customer is charged for the shop to perform the service, including any parts used. The actual repair of a device is the performance of the services necessary to address the problems described by the customer. Completing a repair request may require the performance of many services. Each service can be performed many different times during 3the repair of different devices, but each service will be performed only once during a given repair request.  All repairs eventually require the performance of at least one service, but which services will be required may not be known at the time the repair request is made. It is possible for services to be available at PEAR but that have never been required in performing any repair.  Some services involve only labor activities and no parts are required, but most services require the replacement of one or more parts. The quantity of each part required in the performance of each service should also be recorded. For each part, the part number, part description, quantity in stock, and cost is recorded in the system. The cost indicated is the amount that PEAR pays for the part. Some parts may be used in more than one service, but each part is required for at least one service.

Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
Section: Chapter Questions
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Create a Crow’s Foot notation ERD to support the following business

operations. Write all appropriate connectivities and cardinalities in the ERD:

 A friend of yours has opened Professional Electronics and Repairs (PEAR)

to repair smartphones, laptops, tablets, and MP3 players. She wants you to

create a database to help her run her business.

 When a customer brings a device to PEAR for repair, data must be recorded

about the customer, the device, and the repair. The customer’s name,

address, and a contact phone number must be recorded (if the customer has

used the shop before, the information already in the system for the customer

is verified as being current). For the device to be repaired, the type of

device, model, and serial number are recorded (or verified if the device is

already in the system). Only customers who have brought devices into

PEAR for repair will be included in this system.

 Since a customer might sell an older device to someone else who then brings

the device to PEAR for repair, it is possible for a device to be brought in for

repair by more than one customer. However, each repair is associated with

only one customer. When a customer brings in a device to be fixed, it is

referred to as a repair request, or just “repair,” for short. Each repair request

is given a reference number, which is recorded in the system along with the

date of the request, and a description of the problem(s) that the customer

wants fixed. It is possible for a device to be brought to the shop for repair

many different times, and only devices that are brought in for repair are

recorded in the system. Each repair request is for the repair of one and only

one device. If a customer needs multiple devices fixed, then each device will

require its own repair request.

 There are a limited number of repair services that PEAR can perform. For

each repair service, there is a service ID number, description, and charge.

“Charge” is how much the customer is charged for the shop to perform the

service, including any parts used. The actual repair of a device is the

performance of the services necessary to address the problems described by

the customer. Completing a repair request may require the performance of

many services. Each service can be performed many different times during

3the repair of different devices, but each service will be performed only once

during a given repair request.

 All repairs eventually require the performance of at least one service, but

which services will be required may not be known at the time the repair

request is made. It is possible for services to be available at PEAR but that

have never been required in performing any repair.

 Some services involve only labor activities and no parts are required, but

most services require the replacement of one or more parts. The quantity of

each part required in the performance of each service should also be

recorded. For each part, the part number, part description, quantity in stock,

and cost is recorded in the system. The cost indicated is the amount that

PEAR pays for the part. Some parts may be used in more than one service,

but each part is required for at least one service.

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