Companies like Microsoft and Apple started selling tablets in place of laptops. Many customers switched their purchases from laptops to Tablets. Most of the functions of laptops were also performed by the tablets. Many laptop producers started losing customers. The competitive force mentioned in this scenario is O a. Rivalry among existing competitors. b. Bargaining power of the suppliers. O c. Threat of substitutes. O d. Bargaining power of the producers.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Companies like Microsoft and Apple started selling tablets in place of laptops. Many customers switched their purchases from laptops
to Tablets. Most of the functions of laptops were also performed by the tablets. Many laptop producers started losing customers. The
competitive force mentioned in this scenario is
O a. Rivalry among existing competitors.
O b. Bargaining power of the suppliers.
O c. Threat of substitutes.
O d. Bargaining power of the producers.
Transcribed Image Text:Companies like Microsoft and Apple started selling tablets in place of laptops. Many customers switched their purchases from laptops to Tablets. Most of the functions of laptops were also performed by the tablets. Many laptop producers started losing customers. The competitive force mentioned in this scenario is O a. Rivalry among existing competitors. O b. Bargaining power of the suppliers. O c. Threat of substitutes. O d. Bargaining power of the producers.
Carrefour hypermarkets are using a customer loyalty program called "My club" to reduce the competition in the market. They have
developed an application called my club and it is linked to Carrefour's database to analyse the customer data and provide offers to
customers. This feature of My club application is related to
O a. Operations Management system
O b. Human Resource Management system
O c. Accounting and Finance Management system
O d. Customer relationship management system
Transcribed Image Text:Carrefour hypermarkets are using a customer loyalty program called "My club" to reduce the competition in the market. They have developed an application called my club and it is linked to Carrefour's database to analyse the customer data and provide offers to customers. This feature of My club application is related to O a. Operations Management system O b. Human Resource Management system O c. Accounting and Finance Management system O d. Customer relationship management system
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