Community of Practice

Computer Networking: A Top-Down Approach (7th Edition)
7th Edition
ISBN:9780133594140
Author:James Kurose, Keith Ross
Publisher:James Kurose, Keith Ross
Chapter1: Computer Networks And The Internet
Section: Chapter Questions
Problem R1RQ: What is the difference between a host and an end system? List several different types of end...
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  1. A famous example of a this type of group within an organization is that which developed around the Xerox customer service representatives who repaired the machines in the field. These Xerox reps began exchanging repair tips and tricks in informal meetings over breakfast or lunch. Eventually, Xerox saw the value of these interactions and created the Eureka project to allow these interactions to be shared across the global network of representatives. The Eureka database has been estimated to have saved the corporation $100 million.

     

      a.

    Community of Practice (CoP)

      b.

    Knowledge Managers

      c.

    None of the Above

      d.

    Workgroup Sphere of Influence

      e.

    Enterprise Sphere of Influence

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