Chapter 19 Costing and the Value Chain Blake Furniture, Inc., maintains an Accounts Receivable Department that currently employs eight people. Blake is interested in doing an activity analysis because an outside firm has offered to take over a portion of the activities currently handled by the Accounts Receivable Department. The four main activities handled by the department are (1) billing and recording payments, (2) customer service activities, (3) financial reporting and analysis, and (4) collecting delinquent accounte The salaries paid to the department's employees are as follows. CISE 19.4 y-Based Management

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Chapter1: Financial Statements And Business Decisions
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19.4
Exercises
Chapter 19 Costing and the Value Chain
9-3
ERCISE 19.4
wity-Based Management
service activities, (3) financial reporting and analysis, and (4) collecting delinquent accounte
The salaries paid to the department's employees are as follows.
$ 65,000
019-7, LO
Manager, 1 @ $65,000 per year
Clerks, 5 @ $30,000 per year
KERCIS
150,000
Ct of Q
76,000
Account specialists, 2 @ $38,000 per year
$291,000
Total
It is estimated that the manager of the Accounts Receivable Department spends an equal amount
of her time supervising the four main activities. The clerks spend approximately half of their time
on billing and recording payments. Their remaining time is divided equally between reporting
activities and customer service. The two account specialists spend half of their time on delinquent
account activities, and the rest of their time is split equally between financial analysis activities and
customer service activities that the clerks are not qualified to perform.
Paypro, Inc., has proposed that it can perform all the activities related to collecting delin-
quent accounts for a fee of $50,000 per year. The manager of Paypro argues that Blake can save
$26,000 because the $76,000 in salaries paid to the specialists who currently handle all delinquent
accounts can be eliminated. If the contract is accepted, it is estimated that the manager of the
Accounts Receivable Department would need to devote a quarter of her time to dealing with Pay"
pro employees.
a. Using the information given, prepare an activity table such as that in Exhibit 19-3 to calculate
the labor cost for personnel devoted to each of the four main activities of the Accounts Recen
able Department.
b. Should Blake accept Paypro's offer to take over its delinquent account activities:
LO19-2
EXERO
Transcribed Image Text:Exercises Chapter 19 Costing and the Value Chain 9-3 ERCISE 19.4 wity-Based Management service activities, (3) financial reporting and analysis, and (4) collecting delinquent accounte The salaries paid to the department's employees are as follows. $ 65,000 019-7, LO Manager, 1 @ $65,000 per year Clerks, 5 @ $30,000 per year KERCIS 150,000 Ct of Q 76,000 Account specialists, 2 @ $38,000 per year $291,000 Total It is estimated that the manager of the Accounts Receivable Department spends an equal amount of her time supervising the four main activities. The clerks spend approximately half of their time on billing and recording payments. Their remaining time is divided equally between reporting activities and customer service. The two account specialists spend half of their time on delinquent account activities, and the rest of their time is split equally between financial analysis activities and customer service activities that the clerks are not qualified to perform. Paypro, Inc., has proposed that it can perform all the activities related to collecting delin- quent accounts for a fee of $50,000 per year. The manager of Paypro argues that Blake can save $26,000 because the $76,000 in salaries paid to the specialists who currently handle all delinquent accounts can be eliminated. If the contract is accepted, it is estimated that the manager of the Accounts Receivable Department would need to devote a quarter of her time to dealing with Pay" pro employees. a. Using the information given, prepare an activity table such as that in Exhibit 19-3 to calculate the labor cost for personnel devoted to each of the four main activities of the Accounts Recen able Department. b. Should Blake accept Paypro's offer to take over its delinquent account activities: LO19-2 EXERO
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