Case 2 Everyone Loves Free Samples By Nicholas Manias Anthony works at a grocery store as a bagger and part-time stock clerk. He is friends with almost everyone he works with, as well as many of the regular customers. One of his friends who works at the store is Mario, who works in the bakery. Mario is very friendly and loves his job. Mario has been an employee at the store for as long as anyone can remember. For years, Mario has let the customers sample some of the baked goods. He feels that it builds loyalty and also increases the likelihood of increasing sales, if someone tastes something that they like. The owners of the grocery story, the Peloni family, recently told Mario and other employees that the practice of giving samples to customers must stop. One day while he was on his break Anthony noticed that Mario was still giving free samples of cookies to customers. Anthony spoke with Mario and reminded him about the new policy. Mario told Anthony that the Peloni family doesn't understand how this policy will hurt business and that Mario intends to ignore the policy and do what he has done for years. "Open your eyes, look within. Are you satisfied with the life you're living?" Page 2 -BOB MARLEY

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
icon
Related questions
Question
Can you please help me fill the chart out with the following case attached.
Case 2 Everyone Loves Free Samples
By Nicholas Manias
Anthony works at a grocery store as a bagger and part-time stock clerk. He is friends with almost everyone he works with, as well as many
of the regular customers. One of his friends who works at the store is Mario, who works in the bakery. Mario is very friendly and loves his
job. Mario has been an employee at the store for long as anyone can remember. For years, Mario has let the customers sample some of
the baked goods. He feels that it builds loyalty and also increases the likelihood of increasing sales, if someone tastes something that they
like. The owners of the grocery story, the Peloni family, recently told Mario and other employees that the practice of giving samples to
customers must stop. One day while he was on his break Anthony noticed that Mario was still giving free samples of cookies to customers.
Anthony spoke with Mario and reminded him about the new policy. Mario told Anthony that the Peloni family doesn't understand how
this policy will hurt business and that Mario intends to ignore the policy and do what he has done for years.
"Open your eyes, look within. Are you satisfied with the life you're living?"
Page 2
-BOB MARLEY
Transcribed Image Text:Case 2 Everyone Loves Free Samples By Nicholas Manias Anthony works at a grocery store as a bagger and part-time stock clerk. He is friends with almost everyone he works with, as well as many of the regular customers. One of his friends who works at the store is Mario, who works in the bakery. Mario is very friendly and loves his job. Mario has been an employee at the store for long as anyone can remember. For years, Mario has let the customers sample some of the baked goods. He feels that it builds loyalty and also increases the likelihood of increasing sales, if someone tastes something that they like. The owners of the grocery story, the Peloni family, recently told Mario and other employees that the practice of giving samples to customers must stop. One day while he was on his break Anthony noticed that Mario was still giving free samples of cookies to customers. Anthony spoke with Mario and reminded him about the new policy. Mario told Anthony that the Peloni family doesn't understand how this policy will hurt business and that Mario intends to ignore the policy and do what he has done for years. "Open your eyes, look within. Are you satisfied with the life you're living?" Page 2 -BOB MARLEY
The main ethical issue:
What should
Research
Three areas of research would include:
1
2.
3.
Stakeholders ↓
Stakeholder 1
Analysis (use at least 4 different options and 4 different stakeholders)
All of the options begin with the same name as the person with the ethical issue. See chart in chapter 4
Options →
could
could
could
could
Stakeholder 2
do about
Stakeholder 3
Stakeholder 4
to discover
to discover
to discover
Briefly describe
how each
stakeholder will
be impacted by
each option.
Transcribed Image Text:The main ethical issue: What should Research Three areas of research would include: 1 2. 3. Stakeholders ↓ Stakeholder 1 Analysis (use at least 4 different options and 4 different stakeholders) All of the options begin with the same name as the person with the ethical issue. See chart in chapter 4 Options → could could could could Stakeholder 2 do about Stakeholder 3 Stakeholder 4 to discover to discover to discover Briefly describe how each stakeholder will be impacted by each option.
Expert Solution
Step 1

Meaning of free sample:

A free sample is a small quantity of a product or service that is given away for free by a business or an organization.

The purpose of offering a free sample is to allow potential customers to try the product or services before they decide whether or not to purchase it.

trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 6 steps

Blurred answer
Recommended textbooks for you
Understanding Business
Understanding Business
Management
ISBN:
9781259929434
Author:
William Nickels
Publisher:
McGraw-Hill Education
Management (14th Edition)
Management (14th Edition)
Management
ISBN:
9780134527604
Author:
Stephen P. Robbins, Mary A. Coulter
Publisher:
PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract…
Spreadsheet Modeling & Decision Analysis: A Pract…
Management
ISBN:
9781305947412
Author:
Cliff Ragsdale
Publisher:
Cengage Learning
Management Information Systems: Managing The Digi…
Management Information Systems: Managing The Digi…
Management
ISBN:
9780135191798
Author:
Kenneth C. Laudon, Jane P. Laudon
Publisher:
PEARSON
Business Essentials (12th Edition) (What's New in…
Business Essentials (12th Edition) (What's New in…
Management
ISBN:
9780134728391
Author:
Ronald J. Ebert, Ricky W. Griffin
Publisher:
PEARSON
Fundamentals of Management (10th Edition)
Fundamentals of Management (10th Edition)
Management
ISBN:
9780134237473
Author:
Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:
PEARSON