• Business has cycles, it is important to build long term relationship during ups & dowI THS true for high tech business but also for other business such as restaurant. Talking: D. oln h • Sometimes customers or suppliers need your support, sometimes you need their help • The Golden rule: "Do to others what you would have them do to you." Pericom treated our key suppliers as our partners. We helped them when they needed more business in a down year and they helped us when supply was tight. Pericom tried to treat all customers well by being responsive, dependable, trustworthy, fair etc. • Over theyears, Pericom tried to nurture long term relationship with customers and suppliers whom we deem to be dependable and not just transactional.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
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What is the key information that it has shared with in this speech, please write answer in your own words in 100_150 words
Folo 9460m
GF6
The way to lose a customer
Lessons learned:
Talking: Dr. ol h
Business has cycles, it is important to build long term relationship during ups & dow s
true for high tech business but also for other business such as restaurant.
Sometimes customers or suppliers need your support, sometimes you need their help
The Golden rule: "Do to others what you would have them do to you."
Pericom treated our key suppliers as our partners. We helped them when they necded more
business in a down year and they helped us when supply was tight.
Pericom tried to treat all customers well by being responsive, dependable, trustworthy, fair etc.
Over theyears, Pericom tried to nurture long term relationship with customers and suppliers
whom we deem to be dependable and not just transactional.
Transcribed Image Text:Folo 9460m GF6 The way to lose a customer Lessons learned: Talking: Dr. ol h Business has cycles, it is important to build long term relationship during ups & dow s true for high tech business but also for other business such as restaurant. Sometimes customers or suppliers need your support, sometimes you need their help The Golden rule: "Do to others what you would have them do to you." Pericom treated our key suppliers as our partners. We helped them when they necded more business in a down year and they helped us when supply was tight. Pericom tried to treat all customers well by being responsive, dependable, trustworthy, fair etc. Over theyears, Pericom tried to nurture long term relationship with customers and suppliers whom we deem to be dependable and not just transactional.
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