Bob​ Carlton's golf camp estimates the following workforce requirements for its services over the next two​ years:   Quarter 1 2 3 4 5 6 7 8 Demand​ (hrs) 4,200 6,400 3,000 4,800 4,400 6,240 3,600 4,800   Each certified instructor puts in 480 hours per quarter regular time and can work an additional 120 hours overtime.​ Regular-time wages and benefits cost Carlton $7,200 per employee per quarter for regular time worked up to 480 ​hours, with an overtime cost of $20 per hour. Unused regular time for certified instructors is paid at $15 per hour. There is no cost for unused overtime capacity. The cost of​ hiring, training, and certifying a new employee is $10,000. Layoff costs are $4,000 per employee. Currently  8 employees work in this capacity. a. Find a workforce plan using the level strategy that allows for no delay in service. It should rely only on overtime and the minimum amount of undertime necessary. What is the total cost of the​ plan? ​$708,400 ​(Enter your response as an​ integer.) b. Use a chase strategy that varies the workforce level without using overtime or undertime. What is the total cost of this​ plan? ​$nothing. ​(Enter your response as an​ integer.)

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
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Bob​ Carlton's golf camp estimates the following workforce requirements for its services over the next two​ years:
 
Quarter
1
2
3
4
5
6
7
8
Demand​ (hrs)
4,200
6,400
3,000
4,800
4,400
6,240
3,600
4,800
 
Each certified instructor puts in
480
hours per quarter regular time and can work an additional
120
hours overtime.​ Regular-time wages and benefits cost Carlton
$7,200
per employee per quarter for regular time worked up to
480
​hours, with an overtime cost of
$20
per hour. Unused regular time for certified instructors is paid at
$15
per hour. There is no cost for unused overtime capacity. The cost of​ hiring, training, and certifying a new employee is
$10,000.
Layoff costs are
$4,000
per employee. Currently
 8
employees work in this capacity.
a. Find a workforce plan using the level strategy that allows for no delay in service. It should rely only on overtime and the minimum amount of undertime necessary. What is the total cost of the​ plan?
​$708,400
​(Enter your response as an​ integer.)
b. Use a chase strategy that varies the workforce level without using overtime or undertime. What is the total cost of this​ plan?
​$nothing.
​(Enter your response as an​ integer.)
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