BDO always has two tellers on duty. Customers arrive to receive service from a teller at a mean rate of 40 per hour. A teller requires an average of 2 minutes to serve a customer. When both tellers are busy, an arriving customer joins a single line to wait for service. Describe the queuing system using the notation Determine the basic measures of performance—Wq, W, Lq, and L—for this queueing system.
Inverse Normal Distribution
The method used for finding the corresponding z-critical value in a normal distribution using the known probability is said to be an inverse normal distribution. The inverse normal distribution is a continuous probability distribution with a family of two parameters.
Mean, Median, Mode
It is a descriptive summary of a data set. It can be defined by using some of the measures. The central tendencies do not provide information regarding individual data from the dataset. However, they give a summary of the data set. The central tendency or measure of central tendency is a central or typical value for a probability distribution.
Z-Scores
A z-score is a unit of measurement used in statistics to describe the position of a raw score in terms of its distance from the mean, measured with reference to standard deviation from the mean. Z-scores are useful in statistics because they allow comparison between two scores that belong to different normal distributions.
BDO always has two tellers on duty. Customers arrive to receive service from a teller at a mean rate of 40 per hour. A teller requires an average of 2 minutes to serve a customer. When both tellers are busy, an arriving customer joins a single line to wait for service.
- Describe the queuing system using the notation
- Determine the basic measures of performance—Wq, W, Lq, and L—for this queueing system.
![](/static/compass_v2/shared-icons/check-mark.png)
Trending now
This is a popular solution!
Step by step
Solved in 5 steps
![Blurred answer](/static/compass_v2/solution-images/blurred-answer.jpg)
![A First Course in Probability (10th Edition)](https://www.bartleby.com/isbn_cover_images/9780134753119/9780134753119_smallCoverImage.gif)
![A First Course in Probability](https://www.bartleby.com/isbn_cover_images/9780321794772/9780321794772_smallCoverImage.gif)
![A First Course in Probability (10th Edition)](https://www.bartleby.com/isbn_cover_images/9780134753119/9780134753119_smallCoverImage.gif)
![A First Course in Probability](https://www.bartleby.com/isbn_cover_images/9780321794772/9780321794772_smallCoverImage.gif)