b. Prepare a cost of quality report. Assume that sales are $2,000,000. If required, round percentages Quality Cost Classification Prevention Appraisal Internal failure External failure Total Three Rivers Inc. Cost of Quality Report Quality Cost 00000 Percent of Total Percent of Quality Cost Total Sales % % % % % 00000 % % % % %

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Chapter1: Financial Statements And Business Decisions
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b. Prepare a cost of quality report. Assume that sales are $2,000,000. If required, round percentages to one decimal place.
Quality Cost
Classification
Prevention
Appraisal
Internal failure
External failure
Total
Three Rivers Inc.
Cost of Quality Report
Quality Cost
$
Category
Value-added
Three Rivers Inc.
Value-Added/Non-Value-Added
Total
Activity Analysis
Non-value-added
Percent of Total
Quality Cost
c. Prepare a value-added/non-value-added analysis.
Amount Percent
$
%
%
%
%
%
%
%
%
Percent of
Total Sales
%
%
%
%
%
d. What percentage of total costs of quality are considered to be value-added?
Transcribed Image Text:b. Prepare a cost of quality report. Assume that sales are $2,000,000. If required, round percentages to one decimal place. Quality Cost Classification Prevention Appraisal Internal failure External failure Total Three Rivers Inc. Cost of Quality Report Quality Cost $ Category Value-added Three Rivers Inc. Value-Added/Non-Value-Added Total Activity Analysis Non-value-added Percent of Total Quality Cost c. Prepare a value-added/non-value-added analysis. Amount Percent $ % % % % % % % % Percent of Total Sales % % % % % d. What percentage of total costs of quality are considered to be value-added?
Cost of Quality and
Value-Added/Non-Value-Added
Reports for a Service Company
Three Rivers Inc. provides cable TV and Internet service to the local community. The activities and activity costs of Three Rivers are identified as follows:
a. Identify the cost of quality classification for each activity and whether the activity is value-added or non-value-added.
Value-Added/
Non-Value-Added
Classification
Quality Control Activities
Billing error correction
Cable signal testing
Reinstalling service (installed incorrectly the first
time)
Repairing satellite equipment
Repairing underground cable connections to the
customer
Replacing old technology cable with higher quality
cable
Replacing old technology signal switches with higher
quality switches
Responding to customer home repair requests
Training employees
Total activity cost
Activity
Cost
$23,200
60,000
49,900
24,000
15,100
84,000
96,000
27,800
20,000
$400,000
Quality Cost
Classification
Transcribed Image Text:Cost of Quality and Value-Added/Non-Value-Added Reports for a Service Company Three Rivers Inc. provides cable TV and Internet service to the local community. The activities and activity costs of Three Rivers are identified as follows: a. Identify the cost of quality classification for each activity and whether the activity is value-added or non-value-added. Value-Added/ Non-Value-Added Classification Quality Control Activities Billing error correction Cable signal testing Reinstalling service (installed incorrectly the first time) Repairing satellite equipment Repairing underground cable connections to the customer Replacing old technology cable with higher quality cable Replacing old technology signal switches with higher quality switches Responding to customer home repair requests Training employees Total activity cost Activity Cost $23,200 60,000 49,900 24,000 15,100 84,000 96,000 27,800 20,000 $400,000 Quality Cost Classification
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