b. Determine the charges to the COMM sector for the four cCS service categories for October. Round your answers to the nearest dollar. October charges to the COMM sector: Help desk Network center
b. Determine the charges to the COMM sector for the four cCS service categories for October. Round your answers to the nearest dollar. October charges to the COMM sector: Help desk Network center
Managerial Accounting
15th Edition
ISBN:9781337912020
Author:Carl Warren, Ph.d. Cma William B. Tayler
Publisher:Carl Warren, Ph.d. Cma William B. Tayler
Chapter10: Evaluating Decentralized Operations
Section: Chapter Questions
Problem 6E: Varney Corporation, a manufacturer of electronics and communications systems, allocates Computing...
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![Service department charges and activity bases
Middler Corporation, a manufacturer of electronics and communications systems, uses a service department charge system to charge profit centers with Computing and Communications Services (CCS) service department costs. The following table identifies an abbreviated list of service
categories and activity bases used by the CCS department. The table also includes some assumed cost and activity base quantity information for each service for October.
Budgeted Activity
CCS Service Category
Activity Base
Budgeted Cost
Base Quantity
Help desk
Number of calls
$170,000
3,400
Network center
Number of devices monitored
824,000
10,300
Electronic mail
Number of user accounts
88,200
9,800
Number of handheld devices
Handheld Technology support
118,300
9,100
issued
One of the profit centers for Middler Corporation is the Communication Systems (COMM) sector. Assume the following information for the COMM sector:
• The sector has 4,800 employees, of whom 35% are office employees.
• Almost all office employees (98%) have a computer on the network.
• One hundred percent of the employees with a computer also have an e-mail account.
• The average number of help desk calls for October was 1.1 calls per individual with a computer.
• There are 550 additional printers, servers, and peripherals on the network beyond the personal computers.
• All the nonoffice employees have been issued a handheld device.
This information has been collected in the Microsoft Excel Online file. Open the spreadsheet, perform the required analysis, and input your answers in the questions below.
X
Open spreadsheet
a. Determine the service charge rate for the four CCS service categories for October. Round your answers to the nearest dollar.
CCS Service Category
Service Charge Rate
Help desk
50 v Per call
Network center
80 V Per device monitored
Electronic mail
V Per user or e-mail account
Handheld technology support
$1
13 V Per device](/v2/_next/image?url=https%3A%2F%2Fcontent.bartleby.com%2Fqna-images%2Fquestion%2F77a04e17-60d4-47e8-bd34-73dc0ab50f3b%2F7495f24f-c634-4d01-99a9-ec6df3014693%2Feyxt9hk_processed.png&w=3840&q=75)
Transcribed Image Text:Service department charges and activity bases
Middler Corporation, a manufacturer of electronics and communications systems, uses a service department charge system to charge profit centers with Computing and Communications Services (CCS) service department costs. The following table identifies an abbreviated list of service
categories and activity bases used by the CCS department. The table also includes some assumed cost and activity base quantity information for each service for October.
Budgeted Activity
CCS Service Category
Activity Base
Budgeted Cost
Base Quantity
Help desk
Number of calls
$170,000
3,400
Network center
Number of devices monitored
824,000
10,300
Electronic mail
Number of user accounts
88,200
9,800
Number of handheld devices
Handheld Technology support
118,300
9,100
issued
One of the profit centers for Middler Corporation is the Communication Systems (COMM) sector. Assume the following information for the COMM sector:
• The sector has 4,800 employees, of whom 35% are office employees.
• Almost all office employees (98%) have a computer on the network.
• One hundred percent of the employees with a computer also have an e-mail account.
• The average number of help desk calls for October was 1.1 calls per individual with a computer.
• There are 550 additional printers, servers, and peripherals on the network beyond the personal computers.
• All the nonoffice employees have been issued a handheld device.
This information has been collected in the Microsoft Excel Online file. Open the spreadsheet, perform the required analysis, and input your answers in the questions below.
X
Open spreadsheet
a. Determine the service charge rate for the four CCS service categories for October. Round your answers to the nearest dollar.
CCS Service Category
Service Charge Rate
Help desk
50 v Per call
Network center
80 V Per device monitored
Electronic mail
V Per user or e-mail account
Handheld technology support
$1
13 V Per device
![a. Determine the service charge rate for the four CCS service categories for October. Round your answers to the nearest dollar.
CCS Service Category
Service Charge Rate
Help desk
50 V Per call
Network center
$
V Per device monitored
80
Electronic mail
V Per user or e-mail account
9
Handheld technology support
V Per device
13
b. Determine the charges to the COMM sector for the four CCS service categories for October. Round your answers to the nearest dollar.
October charges to the COMM sector:
Help desk
Network center
Electronic mail
Handheld technology support](/v2/_next/image?url=https%3A%2F%2Fcontent.bartleby.com%2Fqna-images%2Fquestion%2F77a04e17-60d4-47e8-bd34-73dc0ab50f3b%2F7495f24f-c634-4d01-99a9-ec6df3014693%2F2i9aim_processed.png&w=3840&q=75)
Transcribed Image Text:a. Determine the service charge rate for the four CCS service categories for October. Round your answers to the nearest dollar.
CCS Service Category
Service Charge Rate
Help desk
50 V Per call
Network center
$
V Per device monitored
80
Electronic mail
V Per user or e-mail account
9
Handheld technology support
V Per device
13
b. Determine the charges to the COMM sector for the four CCS service categories for October. Round your answers to the nearest dollar.
October charges to the COMM sector:
Help desk
Network center
Electronic mail
Handheld technology support
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