AVX Home Entertainment Incorporated recently began a "no-hassles" return policy. A sample of 650 customers who recently returned items showed 430 thought the policy was fair, 180 thought it took too long to complete the transaction, and the rest had no opinion. On the basis of this information, make an inference about customer reaction to the new policy. (Round your answers to 1 decimal place.) Customer Reaction Fair Too long No opinion Percent % % % The above data suggest that majority of the customers believe it took too long to complete the transaction believe the policy is fair believing the policy is too cumbersome had no opinion
AVX Home Entertainment Incorporated recently began a "no-hassles" return policy. A sample of 650 customers who recently returned items showed 430 thought the policy was fair, 180 thought it took too long to complete the transaction, and the rest had no opinion. On the basis of this information, make an inference about customer reaction to the new policy. (Round your answers to 1 decimal place.) Customer Reaction Fair Too long No opinion Percent % % % The above data suggest that majority of the customers believe it took too long to complete the transaction believe the policy is fair believing the policy is too cumbersome had no opinion
Chapter1: Financial Statements And Business Decisions
Section: Chapter Questions
Problem 1Q
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Transcribed Image Text:AVX Home Entertainment Incorporated recently began a "no-hassles" return policy. A sample of 650 customers who recently returned
items showed 430 thought the policy was fair, 180 thought it took too long to complete the transaction, and the rest had no opinion.
On the basis of this information, make an inference about customer reaction to the new policy. (Round your answers to 1 decimal
place.)
Customer Reaction
Fair
Too long
No opinion
Percent
%
%
%
The above data suggest that majority of the customers
believe it took too long to complete the transaction
believe the policy is fair
believing the policy is too cumbersome
had no opinion
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