AutoSave Off Off Search (Alt+Q) File Home Insert Draw Design Layout References Mailings View Help Table Design Layout X Calibri ✓11 A A Aa AP₂ V V 16 Paste BIU ab x, x² A A- D.A. AaBb CcD AaBbCcD AaBbCcD AaBbCcD AaBbCcD 11 No Spac... Heading 7 Subtle Em.... Emphasis Intense E... Styles B Clipboard S Font √5 Paragraph 5 F i UPDATES AVAILABLE Updates for Office are ready to be installed, but first we need to close some apps. Update now Question 3 Instructions Read the scenario and use your knowledge of descriptive statistics to answer parts A and B below. Customers at IT Phone Call Center have been complaining that they are waiting too long for service. The managers at the call center have taken notice and asked you to do some investigating to determine the typical service time for their customers for morning shifts compared to evening shifts. You collect the following samples (time in minutes): . Morning shifts: 8, 15, 16, 18, 18, 20, 21, 21, 21, 56 ● Evening shifts: 3, 11, 12, 14, 22, 22, 30, 33, 34, 47 A. Calculate the mean, median, and mode for each shift using the data above. Explain your calculations. Enter your response below: Page 3 of 4 676 words Type here to search W FH Text Predictions: On MAT110 Week10_assign... Accessibility: Investigate O 5 Review ¶ Heather Johnson Find Replace ▸ Select Editing HJ 18 Dictate Editor Voice Focus DO B ??^ Comments Reuse Files Editor Reuse Files le O E x Share X 100% 10:16 PM [ 6/6/2022
AutoSave Off Off Search (Alt+Q) File Home Insert Draw Design Layout References Mailings View Help Table Design Layout X Calibri ✓11 A A Aa AP₂ V V 16 Paste BIU ab x, x² A A- D.A. AaBb CcD AaBbCcD AaBbCcD AaBbCcD AaBbCcD 11 No Spac... Heading 7 Subtle Em.... Emphasis Intense E... Styles B Clipboard S Font √5 Paragraph 5 F i UPDATES AVAILABLE Updates for Office are ready to be installed, but first we need to close some apps. Update now Question 3 Instructions Read the scenario and use your knowledge of descriptive statistics to answer parts A and B below. Customers at IT Phone Call Center have been complaining that they are waiting too long for service. The managers at the call center have taken notice and asked you to do some investigating to determine the typical service time for their customers for morning shifts compared to evening shifts. You collect the following samples (time in minutes): . Morning shifts: 8, 15, 16, 18, 18, 20, 21, 21, 21, 56 ● Evening shifts: 3, 11, 12, 14, 22, 22, 30, 33, 34, 47 A. Calculate the mean, median, and mode for each shift using the data above. Explain your calculations. Enter your response below: Page 3 of 4 676 words Type here to search W FH Text Predictions: On MAT110 Week10_assign... Accessibility: Investigate O 5 Review ¶ Heather Johnson Find Replace ▸ Select Editing HJ 18 Dictate Editor Voice Focus DO B ??^ Comments Reuse Files Editor Reuse Files le O E x Share X 100% 10:16 PM [ 6/6/2022
A First Course in Probability (10th Edition)
10th Edition
ISBN:9780134753119
Author:Sheldon Ross
Publisher:Sheldon Ross
Chapter1: Combinatorial Analysis
Section: Chapter Questions
Problem 1.1P: a. How many different 7-place license plates are possible if the first 2 places are for letters and...
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BIU ab x₂ x² A
A A Aa A
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(i) UPDATES AVAILABLE Updates for Office are ready to be installed, but first we need to close some apps.
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Page 3 of 4
676 words
Type here to search
+
X
Text Predictions: On
MAT110_Week10_assign...
Table Design Layout
AaBb CcD AaBbCcD AaBbCcD
Heading 7 Subtle Em... Emphasis
Styles
Update now
Instructions
Read the scenario and use your knowledge of descriptive statistics to answer parts A and B below.
Customers at IT Phone Call Center have been complaining that they are waiting too long for service.
The managers at the call center have taken notice and asked you to do some investigating to
determine the typical service time for their customers for morning shifts compared to evening shifts.
You collect the following samples (time in minutes):
•
Morning shifts: 8, 15, 16, 18, 18, 20, 21, 21, 21, 56
Evening shifts: 3, 11, 12, 14, 22, 22, 30, 33, 34, 47
A. Calculate the mean, median, and mode for each shift using the data above. Explain your
calculations.
Enter your response below:
W
www
Accessibility: Investigate
O
O Search (Alt+Q)
View Help
AaBb CcD
No Spac...
t
AaBb CcD
Intense E...
Heather Johnson
Find
Replace
Select v
Editing
V
G
Focus
HJ
Dictate
Voice
??
F
Comments
E
Editor
Reuse
Files
Editor Reuse Files
Share
<x
100%
10:16 PM
6/6/2022
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Follow-up Question
. Explain in detail which descriptive statistic (mean, median , or mode ) you would utilize to communicate the typical service time to your boss for each shift and why. In your explanation, be sure to include which shift (morning or evening
) has the quicker turn-around time.
Solution
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