At Trojans Urgent Care Clinic, there is onetriage nurse, 5 nurse practitioners, and 3doctors. Patients arrive to the triage nurse,and the triage nurse decides if their casecan be handled by a nurse practitioner ormust be handled by a doctor. The triagenurse can detect patients whose case canbe handled by a nurse practitioner in onaverage 5 minutes with standard deviation1 minute; however, the triage nurse spendson average 10 minutes with standarddeviation 3 minutes with patients whosecase is eventually handled by a doctor.Patients seeing a nurse practitioner spendon average 30 minutes with standarddeviation 8 minutes with the nursepractitioner, and patients seeing a doctorspend on average 45 minutes withstandard deviation 10 minutes with thedoctor. 60% of arriving patients are caredfor by a nurse practitioner and 40% ofarriving patients are cared for by a doctor.Patients leave the Urgent Care Clinic afterseeing either the nurse practitioner or thedoctor.a) If 8 patients per hour arrive at the clinic,what is the bottleneck of Trojans UrgentCare Clinic? What is the capacity?

Given data is Triage nurse = 1 Nurse practitioners = 5 Doctors = 3 Time taken to determine patients…

Answered: At Trojans Urgent Care Clinic, there is…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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Given information: A typical TSA agent at Piedmont Triad International Airport takes approximately 1.15 minutes to screen each passenger that arrives at the security gate. During the day, a passenger arrives at the gate on average every 1.3 minutes. Both the service rate and arrival rate follow a Poisson distribution. Based on this information and the assumption that only one screening line is open at the security gate, answers the following questions. Round calculations to at least 3 decimal places. Note: Round each calculation to at least 3 decimal places. Arrival time =60/1.3=46.153 Server Rate =60/1.15=52.174 L=expected number of passengers in queue =6.780 waiting time in queue =.1469 time spent screening=.1660 please answer the 2 foloowing questions What is percent of the time does the typical TSA agent spend actively screening passengers? Throughout the day, passenger arrival rates vary with the greatest number of passengers arriving about 45 minutes before a flight is…
. An automobile dealer is planning a new custom service center to repair the microcomputer-based engine controls in new-model cars. With the new diag- nostic equipment they are installing, each job should take about 75 minutes to complete. The dealer plans to operate the center 8 hours per day. Preliminary estimates suggest that about 5 customers will bring their cars for repair each day. To analyze this situation, make the following assumptions: The customer arrivals form a Poisson process. Each job requires on average 75 minutes. We can ignore the time that the service center is closed. (That is, no arrivals occur during such gaps, and we don't count them in the total response time.) (a) Measure time in hours. In the terms of queueing theory, what are A, μ, and p? (b) Compute an estimate of the average total response time (which we call Ts). 2 (c) Estimate the average number of cars in the center (including those waiting as well as in service). (d) Suppose the average number of…
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Performance Evaluation and Risk Aversion Jill Lewis is the office manager of PureBreds Inc.Her office has 30 employees whose collective job is to process applications by dog owners whowant to register their pets with the firm. There is never a shortage of applications waiting to be processed, but random events beyond Lewis’s control (e.g., employees out sick) cause fluctuations inthe number of applications that her office can process. Jill is aware that it is important that the applications be processed quickly and accurately. Alex Zale, the district manager to whom Jill reports,bases his evaluation of Jill on the number of applications that are processed.Required1. If Jill is risk averse, how should Alex compensate her? Why?a. Flat salary.b. Straight commission based on the number of applications processed.c. Flat salary with a bonus based on the number of applications processed.d. Flat salary with a bonus based on the firm’s earnings.2. What is a disadvantage of an evaluation method…
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The Rockwell Electronics Corporation retains a service crew to repair machine breakdown that occur on an average of λ = 3 per day (approximately Poisson in nature). The crew service an average of μ = 8 machines per day, with a repair time distribution that resemble the exponential distribution. a. What is the probability that more than one machine is in the system? Probability that more than two are broken and waiting to be repaired or being serviced? More than three? More than four?
Terex Corporation is a global manufacturer of aerial work platforms and materials processing machinery. They design, build and support products such as large lifting equipment used in construction. The company makes most pieces to order and customizes them to meet customers’ unique preferences.Terex maintained a manual system for yard management at their transfer centre in Washington that is always full of lifting equipment, which generated excessive costs for what should have been a relatively simple process of locating customers’ units to prepare them for delivery. A wallboard and sticker system was a low-tech solution for identifying equipment items in the yard at Terex. While inexpensive in itself, the solution cost around six minutes every time an employee had to locate a unit in the yard. It also required a considerable number of hours to be spent each month taking physical inventories. After a successful pilot, the company approved a new solution, replacing stickers, yard maps,…
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