Assume that the number of airline customer service complaints filed with the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP) in one day is distributed as a Poisson variable. Complete parts (a) through (d) assuming that the mean number of customer service complaints in a month is 3.93 per day. a. What is the probability that in any given day zero customer service complaints against travel agents will be filed? The probability that zero customer service complaints will be filed is 0.0196. (Round to four decimal places as needed.) b. What is the probability that in any given day exactly one customer service complaint against travel agents will be filed? The probability that exactly one customer service complaint will be filed is (Round to four decinal places as needed.)

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Assume that the number of airline customer service complaints filed with the Department of Transportation's Office of
Aviation Enforcement and Proceedings (OAEP) in one day is distributed as a Poisson variable. Complete parts (a)
through (d) assuming that the mean number of customer service complaints in a month is 3.93 per day.
a. What is the probability that in any given day zero customer service complaints against travel agents will be filed?
The probability that zero customer service complaints will be filed is 0.0196
(Round to four decimal places as needed.)
b. What is the probability that in any given day exactly one customer service complaint against travel agents will
be filed?
The probability that exactly one customer service complaint will be filed is.
(Round to four decinal places as needed.)
Transcribed Image Text:Assume that the number of airline customer service complaints filed with the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP) in one day is distributed as a Poisson variable. Complete parts (a) through (d) assuming that the mean number of customer service complaints in a month is 3.93 per day. a. What is the probability that in any given day zero customer service complaints against travel agents will be filed? The probability that zero customer service complaints will be filed is 0.0196 (Round to four decimal places as needed.) b. What is the probability that in any given day exactly one customer service complaint against travel agents will be filed? The probability that exactly one customer service complaint will be filed is. (Round to four decinal places as needed.)
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