As a theoretical perspective on the generation of value and the servitization of it, how does IBM's evolution (from a computer business to a software firm) relate?

Principles of Information Systems (MindTap Course List)
12th Edition
ISBN:9781285867168
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter12: Systems Development: Investigation, Analysis, And Design
Section12.5: Information Systems @ Work: Queensland Health Payroll Debacle
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As a theoretical perspective on the generation of value and the servitization of it, how does IBM's evolution (from a computer business to a software firm) relate?

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